Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit and interact with our website vijisfoods.com , use our products
and services, and communicate with us via WhatsApp or other channels.
By using our website and services, you agree to the terms of this policy.
Information We Collect
Personal Information:
When you place an order, fill out a contact form, or communicate with us via WhatsApp, you may provide
information such as your name, phone number, email address, billing/shipping address, and payment details
(UPI reference, bank transfer confirmations).
Order and Delivery Information:
Details related to your order, including product selections, delivery instructions, and shipping addresses.
Automatically Collected Information:
We may automatically collect information about your device and browsing behavior through cookies, log files,
and analytics tools (e.g., IP address, browser type, referring pages, and time spent on pages).
How We Use Your Information
We use the collected information to:
– Process and fulfill your orders.
– Contact you regarding your order status, delivery updates, payment confirmations, or product enquiries.
– Provide customer support via WhatsApp, email, or phone.
– Improve our website and services.
– Comply with legal and regulatory requirements.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
– Trusted delivery partners and courier services to ship your orders.
– Payment processors or banks for payment reconciliation (only if required and only limited details).
– Service providers that assist in website hosting, analytics, or customer support.
– Law enforcement or government agencies, if required by law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic,
and remember your preferences. You can manage cookies through your browser settings.
How We Store and Protect Your Information
We follow reasonable security practices and procedures as required under the Indian Information Technology
Act, 2000, and the applicable rules to protect your data. Your information is stored on secure servers.
Sensitive payment information is not stored on our servers, as payments are handled through secure bank
transfers or UPI.
International Transfers
Since we ship orders internationally, your information may be transferred and processed outside India. By
using our services, you consent to such transfers.
Retention of Data
We retain your personal information for as long as needed to provide services, comply with legal obligations,
resolve disputes, and enforce our policies.
Your Rights
Depending on applicable law, you may have the right to:
– Access or request a copy of the personal data we hold about you.
– Request correction or deletion of your information.
– Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or the
content of third-party websites.
Children’s Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personal
data from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised
“Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: foods.viji@gmail.com
Phone/WhatsApp: +91 97919 86390